Effective date: June 7, 2026
This Privacy Policy explains how FultonStudio CRM collects, uses, stores, and protects information in connection with this website, CRM workspace, lead and quote workflows, and the mail delivery connection used to send website and CRM email through Google Workspace/Gmail using FluentSMTP.
Information We Collect
We may collect information submitted through contact forms, lead forms, quote requests, project inquiry forms, CRM records, and related communications. This may include name, company, email address, phone number, website, project details, service interests, quote notes, and messages.
Google Workspace / Gmail Authorization
This site may use Google OAuth authorization through FluentSMTP to send WordPress and CRM-related email using an authorized Google Workspace or Gmail account. This connection is used for email delivery only, such as contact form confirmations, CRM notifications, quote emails, and administrative website messages.
Unless a separate feature is clearly enabled and disclosed, this site does not use the Google mail connection to read mailbox contents, scan personal email, import email history, sell email data, or use Google user data for advertising.
How Google User Data Is Used
Google authorization data, including access tokens or refresh tokens managed by FluentSMTP/WordPress, is used only to authenticate the website with Google and send email through the authorized account. Email recipient addresses, subject lines, and message contents may be processed only as needed to send the requested or operational email.
Limited Use
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data. We do not use Google user data for advertising. We do not transfer Google user data except as necessary to provide or improve user-facing features, comply with applicable law, or maintain security.
How We Store and Protect Information
Information may be stored in this WordPress website database, CRM plugin tables, website email logs, or service records needed to operate the site. Administrative access is limited to authorized users. We use reasonable administrative, technical, and organizational safeguards to protect stored information.
Third-Party Services
This site may use WordPress, FluentSMTP, Google Workspace/Gmail, hosting providers, spam protection, security tools, analytics, and other operational services. These services may process information only as needed to provide website, email, security, hosting, or CRM functionality.
Data Retention
We keep CRM, contact, quote, and email delivery records for as long as reasonably needed for business operations, legal compliance, security, backup, and client service. You may request correction or deletion of your personal information, subject to legal, contractual, security, and operational requirements.
Your Choices
You may contact us to request access, correction, or deletion of personal information associated with you. You may also ask us to stop contacting you for marketing or follow-up purposes.
Contact
For privacy questions or requests, contact us at ken@fultonstudio.com.
Website: https://crm.fultonstudio.com/